Last Updated: 10/2/2026

SHIPPING POLICY

ORDER PROCESSING

All orders are processed within 1–7 business days, excluding weekends and federal holidays.

During major sales, product launches, restocks, or holiday periods, processing times may be extended.

Processing time is the time required to prepare, pack, and hand off your order to the shipping carrier. It does not include transit time.

You will receive a shipping confirmation email with tracking once your order has been fulfilled. Please allow up to 48 hours for tracking to begin showing movement.

DOMESTIC SHIPPING

We offer free standard U.S. shipping on eligible orders over $175 USD.

Free shipping may exclude subscription products, Candle of the Month, wholesale or bulk orders, and orders with promotional exclusions. Shipping rates for orders under $175 are calculated at checkout.

DOMESTIC TRANSIT TIMES

Transit time begins after your order ships. Most domestic orders arrive within approximately 1–3 business days after shipment, with additional time possible for Alaska, Hawaii, APO/FPO addresses, and U.S. territories. Carrier transit times are estimates and are not guaranteed.

INTERNATIONAL SHIPPING

International orders are shipped using available international carrier services, including DHL Worldwide where offered. Rates, estimated duties, and taxes are shown at checkout when available.

Additional customs fees, import taxes, carrier handling fees, or government-imposed charges not collected at checkout remain the customer’s responsibility.

ADDRESS ACCURACY

Customers are responsible for entering an accurate and complete shipping address. Additional shipping charges may apply when an order must be resent because of an address error.

LOST OR STOLEN PACKAGES

Once a carrier marks an order as delivered, please first contact the carrier and check with neighbors, household members, or building management if the package cannot be located.

DAMAGED ITEMS

If your order arrives damaged, contact info@predominantlyblack.com within 48 hours of delivery and include your order number plus clear photos of the damaged item and packaging.

SHIPPING DELAYS

Carrier issues, weather, natural disasters, holidays, labor disruptions, customs processing, and other events outside our control may delay delivery.

RETURN TO SENDER

Original shipping charges are non-refundable on refused or returned-to-sender packages, and additional shipping fees may apply for reshipment.

Questions? Contact the HAUS →